Privacy Policy

The website mstpractice.com recognizes the significance of safeguarding your personal information and privacy. This policy details the methods for collecting, utilizing, retaining, and disclosing personal data while interacting with the site. It is recommended that you carefully review this policy to comprehend the procedures and how your personal data will be handled. If you have any inquiries regarding the privacy practices or this policy, feel free to get in touch.

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that is processed and to all domains related to this website. This concerns the personal data of everyone who has ever had contact with or visited the website, such as visitors, customers, and business contacts. Personal data is all data that can be traced back to an individual, such as name, telephone number, IP address, customer number, or surfing behaviour. To learn more about personal data, please visit the website of the Dutch Data Protection Authority.

2. Who uses your data?

Martyn Scott-Thomas is responsible for the website mstpractice.com and therefore the responsible person for the use of your personal data as described in this privacy statement.

3. Whose data is used?

The personal data of everyone who has visited this website and/or has filled in one of the forms on this website. These include visitors, private customers and business customers.

4. How does your data get obtained?

Data is obtained directly from you as soon as you fill in data on one of the forms on this website.

5. What data of yours is used?

We use the following data:

  • name
  • (business) address
  • email address
  • telephone number
6. What is your data used for?

The use of your personal data is limited to the purposes for which you have given consent to. The primary objective in collecting your data is to set up consultations and schedule (online) sessions. In addition, we may utilize your personal data to improve overall services.

7. How long is your data being kept?

Your personal data is kept for as long as required by law and necessary for the purpose it was collected. For instance, if you are a customer, your data is stored according to the legal retention period of seven years. After this period, it is kept for statistical purposes and to manage any legal matters or complaints. If you require information on the specific retention period of your data, please do not hesitate to get in touch.

8. Does your data get shared?

Personal data is only processed by mstpractice.com and is not shared with any third parties, unless specified.

9. Where is your data stored?

Your data is processed and stored within the European Economic Area (EEA). If you have any questions about this, please feel free to contact for more information.

10. How safe is my data?

Organizational and technical measures have been taken to protect your data, and the systems and means of communication have been secured. Your data is safe. For any questions regarding the specific method of securing your data, please feel free to contact for more information.

11. What are your rights?

You have various rights as your personal data is being used. These include:

  • Right to information: Explanation in an understandable and clear manner about what is being done with your data and the control you have over it.
  • Right to access: The ability to ask to view the data held about you.
  • Right to correction: The option to request correction of incorrect or incomplete data.
  • Right to object: The right to object to the processing of your data if you disagree with how your personal data is handled.
  • Right to data portability: If you are a customer or have given permission for your data to be used, you can ask for the digital data we have about you to be sent to another organization if desired.
  • Right to restriction: The ability to ask to limit the use of your data in certain cases.
  • Right to be forgotten: The option to ask to delete all data we have about you. In some cases, we cannot or may not delete your data yet.
  • Right to submit a complaint: The option to submit a complaint about the way your data is handled. You may contact us to resolve the issue, or you may submit your complaint to the Dutch Data Protection Authority. If necessary, you can also go to court.

How do I submit a request or complaint?
You can submit your request or complaint by sending an email to contact@mstpractice.com. Every request or complaint will be processed within 30 days. If you submit multiple applications or complaints or a complex request or complaint, this may take more time. In that case, you will be contacted within 60 days at the latest. You may be asked to identify yourself, in which case certain information will be requested to ensure that you are the correct person whose personal data is being requested.

12. What rules apply to this privacy statement?

This privacy statement must meet the conditions of the Dutch General Data Protection Regulation and the general rules that apply under Dutch law.

13. Which cookies are used?

This website uses the bare minimum of cookies required to run the website properly. No other tracking or advertising cookies are used.

A cookie is a small text file that is placed on your hardware when visiting the website. Functional cookies such as session and login cookies are used to collect session and login information.

14. What is done to the data of minors?

This website does not target minors. Visitors under 18 years old require permission from a parent or guardian to use the website. It is assumed that minors have received this permission before visiting this website.

15. Do you have a question about this privacy policy?

If you have a question about our privacy policy, please feel free to reach out at contact@mstpractice.com.